Effective Date: June 12, 2024. 

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1. Introduction

At Making Memories Home Health, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information. By using our services and accessing our website, you consent to the practices described in this policy.

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2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, address, phone number, email address, date of birth, and other identifiable information.

• Health Information: Medical history, treatment records, and other health-related information necessary for providing care.

• Payment Information: Billing details, insurance information, and payment history.

• Website Usage Information: Data on how you interact with our website, including IP address, browser type, and pages visited.

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3. How We Use Your Information

We use your information to:

• Provide and manage home health care services.

• Communicate with you regarding your care and our services.

• Process payments and insurance claims.

• Improve our services and website functionality.

• Comply with legal and regulatory requirements.

• SMS notifications and communications about upcoming appointments with your care provider.

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4. Information Sharing and Disclosure

We may share your information with:

• Healthcare providers involved in your care.

• Insurance companies for billing and claims processing.

• Third-party service providers who assist us with business operations.

• Legal authorities if required by law.

 

In compliance with HIPAA, we do not share your personal health information with third-party companies for their marketing purposes. We ensure that your personal data is handled with the utmost care and confidentiality. We do not sell or rent your personal information to third parties. SMS consent and contact phone numbers won't be shared or sold under any circumstances.

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5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, or destruction. However, no data transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

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6. Your Rights

You have the right to:

• Access and obtain a copy of your personal information.

• Request corrections to your personal information.

• Request the deletion of your personal information, subject to legal and contractual restrictions.

• Opt-out of marketing communications.

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7. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your user experience. You can control cookie preferences through your browser settings.

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8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on our website and indicating the effective date.

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9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please get in touch with us at:

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Making Memories Home Health
(813) 931-0015
7827 N Dale Mabry Suite 212, Tampa, FL 33614
info@makingmemorieshomehealth.com